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Greentec Systems is pleased to offer Cisco’s SMARTnet Service; an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.
Cisco SMARTnet provides the following:
* Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
* Access to the extensive Cisco.com knowledgebase and tools
* Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance
replacement, as well as Return for Repair (RFR)
* Ongoing operating system software updates including both minor and major releases within the licensed feature set
* Cisco OS software support to extend the life of Cisco devices with improved security, increased performance, bandwidth management, new protocol support, and greater interoperability
* Proactive diagnostics and real-time alerts on select devices with Smart Call Home
Please call or email a sales representative for more information and pricing regarding Cisco SMARTnet Contracts.
You can request a quote here.