On Site Maintenance & Cloud Offerings
On-Site Hardware Maintenance
Greentec Systems and Terix Computer Services offers independent global hardware and software maintenance services for server, storage and networking hardware from over 25 industry OEMs.
Server – Delivering enterprise-grade hardware and OS support for servers and mainframes in North America, Europe, Asia and Australia. We support new and legacy hardware, mixed-vendor environments, and multiple service levels on the same contract, with volume discounting across brands
Storage – Offering hardware maintenance on systems ranging from small NAS appliances to giant walk-in storage devices, both new and legacy. TERiX lets you retain critical storage systems affordably for decades after the OEM has declared them End of Service Life.
- Network – Offering hardware support for directors, routers, switches and more. We offers a proactive option (and onsite service) for the devices that need it, and reactive options on devices that don’t. Avoid every-device-always SmartNet™ subscription fees – and mix and match SLA levels on the same contract
- Oracle / Sun Microsystems
Critical Plus: 7x24x365 on-site service with 4 hour response for Hardware and 7x24x365 helpdesk support for OS including assistance with patches fixes and updates.
Critical: 5×24 on-site service with 4 hour response for Hardware and 5×24 helpdesk support for OS including assistance with patches fixes and updates.
Elite: Monday-Friday 8×5 on-site service with 4 hour response for Hardware and Monday-Friday helpdesk support for OS including assistance with patches, fixes and updates. –Standard: Monday-Friday 8×5 Next Business Day on-site Hardware and support for OS including assistance with patches fixes and updates. Not offered on all products.
- Standard: Monday-Friday 8×5 Next Business Day on-site Hardware and support for OS including assistance with patches fixes and updates. Not offered on all products.
Enterprise Cloud Services
Greentec Systems and Sungard AS provide tailored enterprise cloud services, as well as innovative solutions for managed IT services, disaster recovery services, and more.
A full range of managed IT services focusing on data protection and recovery to help ensure the availability of your critical applications.
A variety of managed IT services and hosting solutions, customized dedicated server configurations, fully managed 24/7 by hosting experts.
Fully managed enterprise cloud services that deliver the availability your applications require and the scalability and compliance your business demands.
More than 40 enterprise-class data centers with infrastructure and managed services tailored to the requirements of your applications.
A full suite of industry-leading business continuity management tools, integrated to provide a powerful and intuitive planning solution.
The strategic insight and tactical know-how to help you design and build a more resilient organization.